www.bradleys-estate-agents.co.uk The West Country’s Largest Independent Estate Agent Review Champion 2021 Gold Award
We understand that moving home is one of life’s biggest decisions, which is why our aim is to make the process as smooth, straightforward and stress-free as possible, allowing you to enjoy the excitement of your move. As the area’s leading independent estate agency, our experienced teams work closely together to deliver the very best results for our customers. We are committed to providing honest, professional advice at every stage, ensuring you always have the information and support you need to make confident decisions. Whether you are buying, selling or letting, our dedicated team is always on hand to help guide you through the next steps. We encourage you to take full advantage of our comprehensive range of moving services, all designed to make your move easier and more efficient. We wish you every success with your move and look forward to supporting you every step of the way. Brian Bradley Group President Welcome SALES & LETTINGS | NEW HOMES | LAND | AUCTIONS ONLINE AUCTIONS | CHARTERED SURVEYORS | CONVEYANCING COMMERCIAL | CORPORATE DISPOSAL | PROPERTY INVESTMENT SPECIALIST MORTGAGE ADVISERS | EQUITY RELEASE ADVISER CUSTOMER EXPERIENCE TEAM | ESTATE AND BLOCK MANAGEMENT The Complete Property Service
Review Champion 2021 Gold Award
We are available 9am until 9pm, 7 days a week Presenting Your Home Our marketing is continually evolving as is the technology available to us, allowing us to maximise the number of potential buyers for your home, which ensures we can get the best price for you. We know from extensive research that buyers are attracted to a home by quality videos, photographs and clear floor plans. By providing high quality information to buyers we can ensure we attract the most suitable buyers, which is why we offer professional photography to each and every property we are instructed to sell. The difference between the highest quality marketing or simply average marketing could be thousands of pounds. Make sure your home is shown in the best possible light. Property Videos Videos add the WOW factor to any property! Videos are now expected by most buyers and also provide an opportunity to not only make your home stand out but to qualify buyers to ensure only the most suitable arrange appointments to view your home. We have a range of video options including some with drone footage. With over 1,600,000 views, they make a superb watch and are proving more popular than ever on our social media channels.
We are available 9am until 9pm, 7 days a week Marketing options to suit you We are available 9am until 9pm, 7 days a week Photography special Make your home stand out from the crowd with professional photography, including an elevated shot and a RICS qualified floorplan created. Drone and video deluxe A bespoke video including aerial footage captured using a professional drone to show off the location, views and grounds. Video essential Enjoy the above along with a high-resolution video to capture more eyes. Great for websites and social media! All-inclusive – have it all taken care of! Photography, video, EPC, AML/compliance requirements and your basic legal fees too! Professional Photography Essential Video
We are available 9am until 9pm, 7 days a week Your Home on our Website Our award winning website attracts in excess of 1 million visitors each year, providing access 24/7 to buyers locally, nationally and internationally. Offering buyers the ability to interact with your home through our videos, photographs and floor plans in addition to our live chat and viewing booking services, our site provides the full suite making it more attractive for buyers to interact. Your Home on Social Media With millions of users each day on Facebook, Instagram and Youtube to name a few, we will utilise our social channels to reach thousands of potential buyers each day. Our videos are particularly popular! Matching Your Home to Buyers We have a facility to match your property to thousands of registered potential buyers with just one click direct to their email. This is then followed up with a friendly phone call to see if we can arrange a viewing. Exclusive to Us, Just for You! We are the only Estate Agent within each of our locations to have the option to offer your property with a second advert on both Rightmove and Zoopla via our partnership with Homewise and their Market Plus product.
Bradleys Property Videos Our professionally produced property videos will enable more buyers across the globe to fall in love with your home. Whether your home boasts stunning views, beautiful countryside, a lovely location or a combination of them all, our video will capture the money shots required to grab buyers attention. We will use a combination of professional filming and aerial drone footage (where available) to highlight the main features and provide a feel for your home simply not possible through more common marketing methods. Our social media channels will help your home reach thousands more buyers! Ask about our property videos today. Just search for ‘Bradleys Estate Agents’
We are available 9am until 9pm, 7 days a week Skills to Sell and Let Our staff members are trained to deal with both sales and lettings, which allows you to receive a consistent service whether selling or letting, or even both. Conveyancing We strongly recommend instructing a conveyancer as soon as your property is placed on the market. This allows them to begin preparing the increasing amount of legal and compliance documentation required, helping to avoid delays and potentially saving valuable weeks later in the moving process. We work with some of the region’s leading solicitors and can provide access to a selection of trusted conveyancing specialists who will help keep your move progressing smoothly. You can also benefit from our No Sale, No Legal Fee service for added peace of mind. Our Professionalism Our membership ensures that we are bound by strict professional guidelines set down by both the National Association of Estate Agents (NAEA) and Association of Residential Lettings Agents (ARLA), both of which come under the umbrella of Propertymark, the UK’s specialist awarding organisation offering national, industry recognised qualifications in property and property related disciplines. We are also full members of the Property Ombudsman Scheme for both Residential Sales and Lettings. These professional bodies require us to hold Professional Indemnity and Client Money Protection for our customers’ complete peace of mind.
Responding Quickly to Buyer Enquiries The way buyers engage with property is constantly changing - and successful sales strategies must evolve alongside them. Property buyers are increasingly active online, with peak enquiry times between 6pm and 8:30pmwhen many estate agents are closed. To ensure no opportunity is missed, Bradleys has evolved its service to match modern consumer behaviour. Our dedicated Customer Experience Team is available until 9pm, seven days a week, enabling us to respond quickly to enquiries and helping your property stand out from competing homes on the market. Supported by 24/7 live chat, out-of-hours call handling, and ongoing AI integration, every enquiry is captured and managed promptly. These initiatives have already increased viewing levels across both second-hand and new homes, giving all of our clients a clear advantage in an increasingly competitive marketplace. 9AM - 9PM 7 days a week Available when buyers are searching
We are available 9am until 9pm, 7 days a week Mortgage Market Access Our experienced advisors have access to over 100 lenders, helping clients with all types of income, credit backgrounds, and property choices. Whatever your circumstances, we’ll take the time to find a mortgage that works for you, with clear guidance every step of the way. Experience and Continuity You’ll be supported by a friendly, experienced team who have helped people move home for many years. With familiar faces throughout your journey, you can feel confident you’re in safe hands from start to finish. Flexibility We work around you. Whether you prefer to meet face to face, speak over the phone, or use video calls, we’ll support you in the way that suits your lifestyle and schedule. Security Finding the right mortgage is just the beginning. We’ll also help you understand protection options, so you and your loved ones can feel secure and prepared for whatever the future may bring. Financing Your Move
Looking to Sell Your Property Quickly? If you want to sell your property 4 times quicker than the traditional route, then our auction option might be for you. With no upper limit on price and increased marketing exposure, you can see why this is becoming an increasingly popular method of selling. A FIXED DATE TO SELL & MOVE GREATER LEVELS OF VIEWINGS & INTEREST RESERVATION FEE PAID BY BUYER NO SELLING FEE
Drone Experts Neil Bailey Kevin Brandwood Social Media Marketing An increasingly important part of promoting all properties will be through our social channels; Facebook, Twitter and Instagram. We will be able to put your property in front of potential homebuyers who are both urgently seeking a new home or perhaps not even started looking. Social targeting will enable us to create targeted ads for different audiences depending on the units available at anyone time. We have over 35,000 followers on Facebook We have almost 2,000,000 views on our YouTube channel Our posts have on average 100,000 views per year Drone Team Our dedicated drone team captures high-quality aerial photography and videography tailored to each property, showcasing its unique features, setting, and surrounding landscape. These images and videos help potential buyers gain a fuller appreciation of the home, generating greater interest and maximising its market appeal. We have nearly 400,000 views on our TikTok videos
Local Trusted Experts
Source: Trustist - August 2026 14,000 We have over would recommend us! 98% customer reviews...
“Bradleys went over and above what is expected of an estate agent. Absolutely nothing was too much trouble, even after completion!” Review August 2026 “Outstanding! Exceeded all our expectations marketing our house professionally, providing support and guidance throughout and importantly successfully. Great friendly team. Recommend highly!” Review July 2026 “Niki is so friendly & helpful, I absolutely love the videos she creates on social media walking around the property. As a buyer from out of the area, I find it so helpful to watch & hear Niki’s comments.” Review July 2026 “Bradley’s were excellent keeping us updated on everything in a timely manner concluding a stress free sale in a very short time.” Review July 2026 “Our experience with Bradleys was very positive. The team were 100% committed to our sale and demonstrated empathy throughout the process.” Review July 2026 “I had the best experience selling my property with Bradleys I sold my property for 30k more than another local agent quoted. They kept me up to date and the support was excellent. Thank you” Review August 2026 “The best estate agent I have dealt with by far. Everyone is enthusiastic and great fun to work with. Nothing is too much trouble, a true team effort!” Review July 2026 “We had an excellent experience selling our property. They were attentive all the way through. The girls in the office always had a smile and listened to our problems with concern.” Review July 2026 “They are a dedicated team of professionals, skilled in securing and progressing the sale of our property.” Review July 2026 “Nothing was ever too much trouble, for any of the team, and they were always happy to answer our questions, offer reassurance, and were easy to get hold of...a vital part! ” Review July 2026
Our professional lettings service just for you... Bradleys Lettings
Why Choose us to Let your Property? As one of the largest assets you have, it is essential to know your investment property or your former home is going to be in safe hands. The good news is that when you instruct us, you are instructing a team of experienced letting agents who will follow stringent systems and procedures to ensure we maximise the return on your investment. Extensive & Effective Marketing We employ a wide range of marketing and presentation to promote your property to find the best possible tenant and in a similar way that we do to find buyers. We want to make your property stand out from the competition and by doing so add further demand and value. We will produce a full set of particulars for your property to include multiple photographs, measurements and a professional floor plan. The particulars will become immediately available via our own award-winning and frequently visited Website, in addition to the two largest portal websites, Rightmove and Zoopla. Our offices feature a dedicated lettings display and will contact our database of pre-qualified applicants, local businesses, organisations and relocation companies that are requiring accommodation in the area. Specialist Property Managers We are proud to have a specialist team of people based at our Head Office who form our centralised Rentals Property Management Department. You will be allocated a specific Property Manager from the outset who will be your point of contact for all matters for the duration of our appointment as your chosen agent. They are well versed in all aspects of the lettings industry. Our specialist rental Property Managers are the ultimate professionals in their field which means your property is not only in safe hands but very experienced ones too! Skilled Staff Each of our 30 plus offices provide both a sales and lettings service, our staff are best placed to advise buyers, sellers, landlords and tenants alike. There will be continuity should you be looking for advice upon buying an investment along with advice on rental yields and subsequent letting of your investment property. Customer Reviews It is almost impossible for you to know when you’re thinking about instructing a letting agent whether or not they are going to fulfil their sales pitch with actions. Customer reviews will always be the best way to support our company culture ‘Customers for life’ and that is why we encourage people to read previous clients experiences, many of which have used us on several occasions. Reviews provided by past and present clients highlight how important customer service is to Bradleys and why we have customers return to us time and time again. The ultimate compliment! No Hidden Charges We pride ourselves upon an open and transparent relationship with our landlords and to that end we have endeavoured to include all costs associated with the letting of your property within our scale of charges defined within our ‘terms of business’ for our Fully Managed service. This allows you to budget on an ongoing basis without for example, being charged extra for an inspection; a weekend checkin or maybe even a maintenance charge on works undertaken at your property. In the event you prefer to manage your tenancy yourself, we offer a Let Only and a Let & Rent Collection service.
We are available 9am until 9pm, 7 days a week Letting the Professional Way! When letting residential accommodation, it must be accepted that a speculative venture is being entered into and as such, it is essential that steps are taken to effectively eliminate as many risks as possible. We at Bradleys Estate Agents will be delighted to manage your property and reduce the worries from the ever increasing amount of legislation and let you enjoy the rewards. Rentals Property Management Your local sales and lettings office will take care of the marketing of your property and undertake all tasks requiring local and personal representation throughout. However, in support of our local office staff is an experienced team of property managers based at Bradleys Head Office. The head office team have vast specialist property and lettings knowledge between them to ensure your investment is in safe hands. Your designated Property Manager will introduce themselves at the point of instruction. They will be on hand to guide you through the initial preparation for marketing and will ensure arrangements are in place for all necessary statutory certification. Once an offer is received from an interested party, they will liaise with you in discussing the detail of the same and with your agreement, they will proceed to formal referencing via our independent referencing partner. Upon receipt of satisfactory referencing reports, they will then ensure all the relevant administration is in place and correct before your tenants take up occupation. If you choose our Let & Rent Collection service your Property Manager will arrange for collection of the rent and liaise with you on any given matter relating to the same ongoing. Where you elect for our Fully Managed service, your Property Manager will continue to manage the tenancy they have created on your behalf. This will include for example: Maintenance Inevitably maintenance issues will arise with your managed property. Our Property Managers hold a comprehensive list of approved contractors, service providers and engineers holding professional credentials who can deal with a wide range of problems. Each approved subcontractor is expected to adhere to service standards set by Bradleys, so we may ensure quality of service. Our Property Managers will liaise with you when maintenance issues are reported. Bradleys have a simple on-line maintenance reporting system for tenants. This is very user friendly and enables a tenant to provide a comprehensive and accurate account of their issue. Management No one can predict the issues that may arise once a tenancy is in effect. The enquiries that present themselves to our Property Managers are best described as ‘diverse’ on occasions! Our staff are on hand to deal with any matter that presents itself and to provide you guidance according to circumstances. The team understand that landlords and tenants may not always agree or share the same viewpoint and are competent at handling such situations within the legal framework governing the rentals sector. They will always go the extra mile to try and find an amicable solution to any given problem. In addition to the above the team are well versed at dealing with the routine issues too. These may be for example dealing will a problem with utility billing; arranging a rent increase; dealing with a reference request; handling a tenant request for an amendment to a tenancy agreement to name just a few.
Vacate Team There will be a point where a tenancy will come to an end, whether this be service of notice provided by a landlord to a tenant or vice versa. Your designated Property Manager will deal with the administrative aspects ensuring you are fully updated at all times. The team will ensure a final inspection is undertaken once vacant possession of your property is confirmed along with the taking of final meter readings. Once our checkout inspection report is published, they will liaise with you to discuss and progress the administration of the tenancy deposit in accordance with the rules of the government approved scheme protecting the deposit fund. The Property Manager will negotiate between the parties with regard any proposed deduction from the deposit should this prove necessary. The team will also administrate the utility accounts. Rent Guarantee & Legal Expenses Service We believe every landlord should consider protecting their investment and we provide a service which ensures the returns on your property investment are not damaged by non-payment of rent and a costly eviction process. The service is designed to protect you against loss of rent, if tenants become unable to pay and against the legal costs of removing tenants who are not fulfilling their obligations under the tenancy agreement. Subject to qualifying criteria this service is included within our Fully Managed service free of charge and is available for a small additional monthly charge for our Let & Rent Collection service. This service is not limited to rent guarantee and legal expenses, but has a host of additional features which our staff will be able to advise upon. Accounts and Arrears Management For our Fully Managed and Let & Rent Collection services, using the very latest rentals accounting technology our team will provide you with monthly statements of rents and expenses. In the unfortunate event missing rent payments are identified or arrears ensue, they will discuss the late or missing payment with tenants and use their best endeavours to resolve the matter amicably. In the rare event this is not possible, they will provide advice as to serving statutory notices upon your tenants. Our Fully Managed clients will also benefit our staff administrating payment of any contractors’ invoices or service providers’ accounts on your behalf as and when required. This is a small insight into the complex and diverse field of residential letting, which is governed by an increasing amount of legislation. With our specialist knowledge, experience and dedication, Bradleys endeavour to make your experience of being a landlord as trouble free as possible.
We are available 9am until 9pm, 7 days a week Your Letting & Management ~ Service Options ~ Market Appraisal Quality Property Details, Photos & Floorplan Internet Portals Listing Enquiry Handling (7 days a week, 9am to 9pm) Accompanied Viewings Gas Compliance Check (advice only) Electrical Compliance Check (advice only) Smoke & CO Compliance Check (advice only) MEES Compliance Check (advice only) Landlord AML Check Reference & Credit Check (per tenant/ guarantor) £78 £78 Tenant ‘Right to Rent’ check (per tenant) (Inc in above) (Inc in above) Tenant AML check (per tenant/ guarantor) (Inc in above) (Inc in above) Abortive Tenancy Fee £400 £400 Set Up Fee £400 £400 Tenancy Agreement Utility Notifications Deposit Collection & Protection Collection of Monthly Rent N/A Additional Copies of Rent Statements N/A LET ONLY “Had an excellent service from Bradleys Estate Agents. Everything was explained through the whole process. The team worked as one to sell our property. Would certainly recommend using them again.” Review July 2026 LET & RENT COLLECTION FULLY MANAGED £400 (Inc in Above) (Inc in Above) (Inc in Above) N/A Where check in undertaken only (see below) £100 pa £10 £400 £100 pa £100 pa Arrears Chasing & Administration N/A Online Maintenance Reporting N/A Maintenance Handling & Administration N/A Mid Tenancy Property Inspection N/A Additional Mid Tenancy Property Inspections N/A N/A Tenant Notice Administration N/A N/A Landlord Notice (S8) N/A N/A Witness Statement Provision N/A Court Hearing Attendance N/A End of Tenancy Deposit Negotiation N/A N/A Dispute Referral to TDS N/A N/A Check-in Report (schedule of condition) N/A £180 (insured only) Check-out Report (schedule of condition) N/A £180 (insured only) Rent and Legal Protection N/A N/A N/A LET ONLY LET & RENT COLLECTION FULLY MANAGED N/A £200 Agent Commision (of rent pcm) 12% of Rent Applies* 13.5% of Rent Applies 17.5% of Rent Applies £150 £300 £100 3% pcm (option al) £300 *12% of 6 months rent applies
We are available 9am until 9pm, 7 days a week Responsibilities for Landlords and Their Tenants It is estimated there are over 170 pieces of legislation that affect the letting of a residential property. With increasing regulation, it is essential you are aware of your responsibilities as a landlord. However, if you instruct our Fully Managed service you can be assured that we will keep your property and tenancy fully compliant with current and ongoing governing legislation. Our Let & Rent Collection and Let Only services will ensure your tenancy is legally compliant at the point of occupation. Legal Procedures Whilst impossible to list all key legislation affecting the industry, here are the key considerations: Once your tenant has passed our stringent referencing and vetting procedure, for which you will have approval, an appropriate tenancy agreement will be individually drawn up. The type of agreement may vary according to the type of property or status of your tenant but the primary tenancy type will be an Assured Periodic Tenancy (APT) in accordance with the Renters Rights Act 2025. The APT will continue on a periodic basis until ended by either party serving notice in accordance with the legislation. Tenants will benefit from a twelve-month protected period at the beginning of the tenancy during which landlords cannot evict them to sell or move into the property. Tenants will be required to serve two months’ notice to bring the tenancy to an end. The notice period for a landlord to end a tenancy are dependent upon circumstances. After signing the agreement, the tenant will pay a months rent in advance and a deposit of equivalent five weeks rent in accordance with the Tenant Fees Act 2019. The Housing Act 2004 dictates all tenancy deposits should be protected within a government approved scheme. Our three service options for landlords include deposit protection for your peace of mind. Thereafter rent payments will be collected and forwarded to you along with a detailed Statement of Account when we have clearance from our bank (excluding Let Only service). Very occasionally, delays in payment are experienced because of tenants making a late or returned payment or where a contractual rent due date falls on a bank holiday or similar. In all such instances we would contact the tenant and endeavour to recover the debt by amicable means. If our efforts to recover the debt fail it may be necessary to issue court proceedings for possession of the property and/or arrears. There are many legal grounds for possession relating to APTs that cover different scenarios and not just arrears of rent. We are willing to provide general advice in this regard where we are able to do so and within the scope of our authority. For those landlords choosing our Fully Managed service they benefit our Rent Guarantee & Legal Expenses service where we will progress a claim for recovery of any monies owed and/or possession of the property. Our Let & Rent Collection service has the benefit of cover as an option for a small extra monthly charge. It should be noted that when first letting your home you will need to seek the permission of your mortgage lender to let your home and to ensure your building and contents insurers provide adequate cover for rented property. In the case of leasehold property, you may also need to request your freeholder’s permission to let as necessary. Again, we shall be pleased to give individual advice on such matters Our Professionalism Our membership ensures that we are bound by strict professional guidelines set down by both the National Association of Estate Agents (NAEA) and Association of Residential Lettings Agents (ARLA), both of which come under the umbrella of Propertymark, the UK’s specialist awarding organisation offering national, industry recognised qualifications in property and property related disciplines. We are also full members of the Property Ombudsman Scheme for both Residential Sales and Lettings. These professional bodies require us to hold Professional Indemnity and Client Money Protection for our customers’ complete peace of mind. GAS SAFETY (INSTALLATION AND USE) REGULATIONS 1994 ELECTRICAL EQUIPMENT (SAFETY) REGULATIONS 1994 SMOKE ALARM & CARBON MONOXIDE ALARM (ENGLAND) REGULATIONS 2015 THE ENERGY PERFORMANCE OF BUILDINGS (ENGLAND & WALES) REGULATIONS 2012 THE HEALTH AND SAFETY AT WORK (ETC) ACT 1974 FIRE AND FURNISHINGS (FIRE) (SAFETY) (AMENDMENT) REGULATIONS 1993
Let us be your trusted Letting Agent MISTAKES CAN BE COSTLY! LANDLORDS! Are you fully compliant with all 170 + laws and regulations that impact the letting of a property? WE ARE!
The West Country’s Largest Independent Estate Agent SALES & LETTINGS | NEW HOMES | LAND | AUCTIONS | ONLINE AUCTIONS CHARTERED SURVEYORS | CONVEYANCING | COMMERCIAL CORPORATE DISPOSAL PROPERTY INVESTMENT | SPECIALIST MORTGAGE ADVISERS CUSTOMER EXPERIENCE TEAM | ESTATE & BLOCK MANAGEMENT With over 30 offices covering Devon, Cornwall and Somerset Bovey Tracey Office - 01626 834900 Brixham Office - 01803 882715 Budleigh Salterton Office - 01395 442201 Callington Office - 01579 382999 Camborne Office - 01209 712121 Crediton Office - 01363 775556 Exeter City Centre Office - 01392 493300 Exeter St Thomas Office - 01392 270720 Exeter Southernhay Office - 01392 272111 Exmouth Office - 01395 222300 Hayle Office - 01736 756363 Helston Office - 01326 564321 Honiton Office - 01404 510555 Liskeard Office - 01579 346700 Looe Office - 01503 264888 Newquay Office - 01637 850500 Newton Abbot Office - 01626 333636 Okehampton Office - 01837 514040 Paignton Office - 01803 557155 Penzance Office - 01736 360605 Plymouth Office - 01752 260400 Plympton Office - 01752 344444 Plymstock Office - 01752 482481 Saltash Office - 01752 845488 Shaldon Office - 01626 873757 Sidmouth Office - 01395 578444 St Ives Office - 01736 793300 Taunton Office - 01823 351351 Teignmouth Office - 01626 777123 Torquay Office - 01803 311622 Auctions Department - 01395 223336 Chartered Surveyors (Cornwall) - 01209 712111 Chartered Surveyors (Devon) - 01392 425891 Conveyancing - 0333 0146 140 Customer Experience Team - 0333 0146 140 Specialist Mortgage Advice - 01395 222391 Land & New Homes - 01395 223336 Property Rentals - Call your local office Rentals Property Management - 01395 223383 Estate & Block Management - 01395 226612 www.bradleys-estate-agents.co.uk Review Champion 2021 Gold Award
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