www.bradleys-estate-agents.co.uk The West Country’s Largest Independent Estate Agent Review Champion 2021 Gold Award
We understand that moving home can be a big deal, so we aim to take the stress and hassle away so you can enjoy the experience. Our teams are the very best around so by working closely together we will achieve the result you are looking for. We aim to provide good, honest advice and tell you what you need to know. We’re always on the end of the phone, ready to help you take the next step. Please make full use of our range of moving services, I believe they will truly make a difference with your move. Our conveyancing service in particular, will assist you greatly ahead of your property going up for sale. We wish you the very best with your move and look forward to helping you every step of the way. Brian Bradley Group President Welcome SALES & LETTINGS | NEW HOMES | LAND | AUCTIONS ONLINE AUCTIONS | CHARTERED SURVEYORS | CONVEYANCING COMMERCIAL | CORPORATE DISPOSAL | PROPERTY INVESTMENT SPECIALIST MORTGAGE ADVISERS | EQUITY RELEASE ADVISER CUSTOMER EXPERIENCE TEAM | ESTATE AND BLOCK MANAGEMENT The Complete Property Service
Review Champion 2021 Gold Award
We are available 9am until 9pm, 7 days a week Presenting Your Home Our marketing is continually evolving as is the technology available to us, allowing us to maximise the number of potential buyers for your home, which ensures we can get the best price for you. We know from extensive research that buyers are attracted to a home by quality videos, photographs and clear floor plans. By providing high quality information to buyers we can ensure we attract the most suitable buyers, which is why we offer professional photography to each and every property we are instructed to sell. The difference between the highest quality marketing or simply average marketing could be thousands of pounds. Make sure your home is shown in the best possible light. Property Videos Videos add the WOW factor to any property! Videos are now expected by most buyers and also provide an opportunity to not only make your home stand out but to qualify buyers to ensure only the most suitable arrange appointments to view your home. We have a range of video options including some with drone footage. With over 1,600,000 views, they make a superb watch and are proving more popular than ever on our social media channels.
We are available 9am until 9pm, 7 days a week Marketing options to suit you We are available 9am until 9pm, 7 days a week Photography special Make your home stand out from the crowd with professional photography, including an elevated shot and a RICS qualified floorplan created. Drone and video deluxe’ A bespoke video including aerial footage captured using a professional drone to show off the location, views and grounds. Video essential Enjoy the above along with a high-resolution video to capture more eyes. Great for websites and social media! All-inclusive – have it all taken care of! Photography, video, EPC, AML/compliance requirements and your basic legal fees too! Professional Photography Essential Video
We are available 9am until 9pm, 7 days a week Your Home on our Website Our award winning website attracts in excess of 1 million visitors each year, providing access 24/7 to buyers locally, nationally and internationally. Offering buyers the ability to interact with your home through our videos, photographs and floor plans in addition to our live chat and viewing booking services, our site provides the full suite making it more attractive for buyers to interact. Your Home on Social Media With millions of users each day on Facebook, Instagram and Youtube to name a few, we will utilise our social channels to reach thousands of potential buyers each day. Our videos are particularly popular! Matching Your Home to Buyers We have a facility to match your property to thousands of registered potential buyers with just one click direct to their email. This is then followed up with a friendly phone call to see if we can arrange a viewing. Exclusive to Us, Just for You! We are the only Estate Agent within each of our locations to have the option to offer your property with a second advert on both Rightmove and Zoopla via our partnership with Homewise and their Market Plus product.
Bradleys Property Videos Our professionally produced property videos will enable more buyers across the globe to fall in love with your home. Whether your home boasts stunning views, beautiful countryside, a lovely location or a combination of them all, our video will capture the money shots required to grab buyers attention. We will use a combination of professional filming and aerial drone footage (where available) to highlight the main features and provide a feel for your home simply not possible through more common marketing methods. Our social media channels will help your home reach thousands more buyers! Ask about our property videos today. Just search for ‘Bradleys Estate Agents’
We are available 9am until 9pm, 7 days a week Responding Quickly to Buyer Enquiries Being available until 9pm, 7 days a week, allows us to respond quickly to enquiries about your home. With peak internet enquiries made between 6pm and 8.30pm, when most estate agents are closed, we will ensure your property captures the interest ahead of the other similar properties on the market! Skills to Sell and Let Our staff members are trained to deal with both sales and lettings, which allows you to receive a consistent service whether selling or letting, or even both. Conveyancing Following Trading Standards release of Material Information in 2023, it is strongly advised to instruct a conveyancer prior to your home being marketed to ensure it is compliant. We work with the regions finest solicitors to provide a selection of quality conveyancers to help speed up your move. By using our no sale, no fee service, not only do we protect you financially from any abortive sales but ensure you comply with the material information legislation. Our Professionalism Our membership ensures that we are bound by strict professional guidelines set down by both the National Association of Estate Agents (NAEA) and Association of Residential Lettings Agents (ARLA), both of which come under the umbrella of Propertymark, the UK’s specialist awarding organisation offering national, industry recognised qualifications in property and property related disciplines. We are also full members of the Property Ombudsman Scheme for both Residential Sales and Lettings. These professional bodies require us to hold Professional Indemnity and Client Money Protection for our customers’ complete peace of mind.
We are available until 9pm 7 days a week! www.bradleys-estate-agents.co.uk Fully trained Bradleys team members responding to enquiries for viewings, valuations and more, when most agents are closed.
We are available 9am until 9pm, 7 days a week Mortgage Market Access Our team of advisors have access to thousands of products, across a huge range of lenders, thanks to market leading technology, ensuring the most suitable product for your needs can be sourced quickly and easily. Experience and Continuity Our team of approachable, professional, knowledgeable advisors and support staff have over 200 years experience of arranging and administering mortgages between them and many have been with the company for 25 years or more, meaning continuity for you and the experience to deal with issues, should they arise. Flexibility You can choose whether to meet with you face to face, video call or speak to you over the telephone when helping you with your mortgage needs. Whatever suits you, we can accommodate your preference. Security As well as providing you with sound guidance on the right mortgage, our advisors are also focused on ensuring that you have the right protection to ensure that if the worst happens, you and your loved ones keep your home. Financing Your Move
Looking to Sell Your Property Quickly? If you want to sell your property three times quicker than the traditional method, then our modern method of selling might be for you. With no upper limit on price and increased marketing exposure, you can see why this is becoming an increasingly popular method of selling. A FIXED DATE TO SELL & MOVE GREATER LEVELS OF VIEWINGS & INTEREST RESERVATION FEE PAID BY BUYER NO SELLING FEE
Local Trusted Experts
“Bradley’s are an excellent estate agency, both enthusiastic and efficient. All the members of staff we dealt with were polite, helpful and very professional. Thank you very much for all your hard work on our behalf.” Review Jan 2026
Source: Trustist - January 2026 13,500 We have over would recommend us! 98% customer reviews...
“Communication was great throughout the purchase and gave me continual and prompt understanding.” Review January 2025 “Great service and a friendly team to deal with. Nothing is ever a problem and the team were always quick to deal with any issues or hold ups that occurred down the line.” Review January 2025 “First time dealing with Bradleys, We found them highly professional & friendly. They kept us updated at all times and we were welcomed into the local office at any time to discuss any queries” Review December 2025 “They say moving home is stressful - it most definitely is! However, it helps to have a good team on your side and I have to say that Bradleys have been excellent from start to finish” Review December 2025 “Bradley’s have offered excellent service and support since I viewed my house and had my offer accepted. Despite being in a chain everything went smoothly. I’m now happily settling in before Christmas as promised.” Review December 2025 “Everyone at Bradley’s was very helpfully throughout the whole process of getting this deal sorted, very kind and lovely members of staff, incredibly helpful and patient as well would recommend.” Review December 2025 “Bradleys have always been polite and friendly to me and helped in the sale of my Aunts house with professional curtesy at all times” Review December 2025 “Just completed on a property. Can’t thank the team enough for all the help and support they have given me. Good communication. Always friendly and cheerful.” Review December 2025 “Bradleys were super helpful at all stages of our house purchase. A lovely team that couldn’t do more for you. So thankful they helped us get our house purchase over the line.” Review December 2025 “I’ve just had a five star experience with Bradley’s selling my mother’s bungalow with land. They were always quick to reply to enquiries and I couldn’t fault them in any way.” Review December 2025
Our professional lettings service just for you... Bradleys Lettings
Why Choose us to Let your Property? As one of the largest assets you have, it is essential to know your investment property or your former home is going to be in safe hands. The good news is that when you instruct us, you are instructing a team of experienced letting agents who will follow stringent systems and procedures to ensure we maximise the return on your investment. Extensive & Effective Marketing We employ a wide range of marketing and presentation to promote your property to find the best possible tenant and in a similar way that we do to find buyers. We want to make your property stand out from the competition and by doing so add further demand and value. We will produce a full set of particulars for your property to include multiple photographs, measurements and a professional floor plan. The particulars will become immediately available via our own award-winning and frequently visited Website, in addition to the two largest portal websites, Rightmove and Zoopla. Our offices feature a dedicated lettings display and will contact our database of pre-qualified applicants, local businesses, organisations and relocation companies that are requiring accommodation in the area. Specialist Property Managers We are proud to have a specialist team of people based at our Head Office who form our centralised Rentals Property Management Department. You will be allocated a specific Property Manager from the outset who will be your point of contact for all matters for the duration of our appointment as your chosen agent. They are well versed in all aspects of the lettings industry. Our specialist rental Property Managers are the ultimate professionals in their field which means your property is not only in safe hands but very experienced ones too! Skilled Staff Each of our 30 plus offices provide both a sales and lettings service, our staff are best placed to advise buyers, sellers, landlords and tenants alike. There will be continuity should you be looking for advice upon buying an investment along with advice on rental yields and subsequent letting of your investment property. Customer Reviews It is almost impossible for you to know when you’re thinking about instructing a letting agent whether or not they are going to fulfil their sales pitch with actions. Customer reviews will always be the best way to support our company culture ‘Customers for life’ and that is why we encourage people to read previous clients experiences, many of which have used us on several occasions. Reviews provided by past and present clients highlight how important customer service is to Bradleys and why we have customers return to us time and time again. The ultimate compliment! No Hidden Charges We pride ourselves upon an open and transparent relationship with our landlords and to that end we have endeavoured to include all costs associated with the letting of your property within our scale of charges defined within our ‘terms of business’ for our Fully Managed service. This allows you to budget on an ongoing basis without for example, being charged extra for an inspection; a weekend checkin or maybe even a maintenance charge on works undertaken at your property. In the event you prefer to manage your tenancy yourself, we offer a Let Only and a Let & Rent Collection service.
We are available 9am until 9pm, 7 days a week Letting the Professional Way! When letting residential accommodation, it must be accepted that a speculative venture is being entered into and as such, it is essential that steps are taken to effectively eliminate as many risks as possible. We at Bradleys Estate Agents will be delighted to manage your property and reduce the worries from the ever increasing amount of legislation and let you enjoy the rewards. Rentals Property Management Your local sales and lettings office will take care of the marketing of your property and undertake all tasks requiring local and personal representation throughout. However, in support of our local office staff is an experienced team of property managers based at Bradleys Head Office. The head office team have vast specialist property and lettings knowledge between them to ensure your investment is in safe hands. Your designated Property Manager will introduce themselves at the point of instruction. They will be on hand to guide you through the initial preparation for marketing and will ensure arrangements are in place for all necessary statutory certification. Once an offer is received from an interested party, they will liaise with you in discussing the detail of the same and with your agreement, they will proceed to formal referencing via our independent referencing partner. Upon receipt of satisfactory referencing reports, they will then ensure all the relevant administration is in place and correct before your tenants take up occupation. If you choose our Let & Rent Collection service your Property Manager will arrange for collection of the rent and liaise with you on any given matter relating to the same ongoing. Where you elect for our Fully Managed service, your Property Manager will continue to manage the tenancy they have created on your behalf. This will include for example: Maintenance Inevitably maintenance issues will arise with your managed property. Our Property Managers hold a comprehensive list of approved contractors, service providers and engineers holding professional credentials who can deal with a wide range of problems. Each approved subcontractor is expected to adhere to service standards set by Bradleys, so we may ensure quality of service. Our Property Managers will liaise with you when maintenance issues are reported. Bradleys have a simple on-line maintenance reporting system for tenants. This is very user friendly and enables a tenant to provide a comprehensive and accurate account of their issue. Management No one can predict the issues that may arise once a tenancy is in effect. The enquiries that present themselves to our Property Managers are best described as ‘diverse’ on occasions! Our staff are on hand to deal with any matter that presents itself and to provide you guidance according to circumstances. The team understand that landlords and tenants may not always agree or share the same viewpoint and are competent at handling such situations within the legal framework governing the rentals sector. They will always go the extra mile to try and find an amicable solution to any given problem. In addition to the above the team are well versed at dealing with the routine issues too. These may be for example dealing will a problem with utility billing; arranging a rent increase; dealing with a reference request; handling a tenant request for an amendment to a tenancy agreement to name just a few.
Vacate Team There will be a point where a tenancy will come to an end, whether this be service of notice provided by a landlord to a tenant or vice versa. Your designated Property Manager will deal with the administrative aspects ensuring you are fully updated at all times. The team will ensure a final inspection is undertaken once vacant possession of your property is confirmed along with the taking of final meter readings. Once our checkout inspection report is published, they will liaise with you to discuss and progress the administration of the tenancy deposit in accordance with the rules of the government approved scheme protecting the deposit fund. The Property Manager will negotiate between the parties with regard any proposed deduction from the deposit should this prove necessary. The team will also administrate the utility accounts. Rent Guarantee & Legal Expenses Insurance We believe every landlord should consider protecting their investment and we provide a service which ensures the returns on your property investment are not damaged by non-payment of rent and a costly eviction process. The service is designed to protect you against loss of rent, if tenants become unable to pay and against the legal costs of removing tenants who are not fulfilling their obligations under the tenancy agreement. Subject to qualifying criteria this insurance is included within our Fully Managed service free of charge and is available for a small additional monthly charge for our Let & Rent Collection service. This insurance cover is not limited to rent guarantee and legal expenses, but has a host of additional features which our staff will be able to advise upon.. Accounts and Arrears Management For our Fully Managed and Let & Rent Collection services, using the very latest rentals accounting technology our team will provide you with monthly statements of rents and expenses. In the unfortunate event missing rent payments are identified or arrears ensue, they will discuss the late or missing payment with tenants and use their best endeavours to resolve the matter amicably. In the rare event this is not possible, they will provide advice as to serving statutory notices upon your tenants. Our Fully Managed clients will also benefit our staff administrating payment of any contractors’ invoices or service providers’ accounts on your behalf as and when required. This is a small insight into the complex and diverse field of residential letting, which is governed by an increasing amount of legislation. With our specialist knowledge, experience and dedication, Bradleys endeavour to make your experience of being a landlord as trouble free as possible.
We are available 9am until 9pm, 7 days a week Your Letting & Management ~ Service Options ~ Market Appraisal Quality Property Details, Photos & Floorplan Internet Portals Listing Enquiry Handling (7 days a week, 9am to 9pm) Accompanied Viewings Gas Compliance Check (advice only) Electrical Compliance Check (advice only) Smoke & CO Compliance Check (advice only) MEES Compliance Check (advice only) Landlord AML Check Reference & Credit Check (per tenant/ guarantor) Fee Applies Fee Applies Tenant ‘Right to Rent’ check (per tenant) (Inc in above) (Inc in above) Tenant AML check (per tenant/ guarantor) (Inc in above) (Inc in above) Abortive Tenancy Fee Fee Applies Fee Applies Set Up Fee Fee Applies Fee Applies Tenancy Agreement Utility Notifications Deposit Collection & Protection Collection of Monthly Rent N/A Additional Copies of Rent Statements N/A Arrears Chasing & Administration N/A Online Maintenance Reporting N/A Maintenance Handling & Administration N/A Additional Mid Tenancy Property Inspections N/A Tenant Notice Administration N/A N/A Landlord Notice (S8) N/A N/A Witness Statement Provision N/A Court Hearing Attendance N/A End of Tenancy Deposit Negotiation N/A N/A Dispute Referral to TDS N/A N/A Check-in Report (schedule of condition) N/A Fee Applies Check-out Report (schedule of condition) N/A Fee Applies Rent and Legal Protection N/A Agent Commision (of rent pcm) LET ONLY “Excellent estate agents, a first class service in every aspect. Extensive local knowledge, backed up by superb office teams who will attend to all aspects of the sale, purchase or rental, nothing is too much trouble.” Review Dec 2025 LET & RENT COLLECTION FULLY MANAGED Fee Applies Fee Applies (Inc in Above) (Inc in Above) (Inc in Above) N/A Where check in undertaken only (see below) Fee Applies Fee Applies Fee Applies Fee Applies N/A N/A LET ONLY LET & RENT COLLECTION FULLY MANAGED N/A Fee Applies % of Rent Applies % of Rent Applies % of Rent Applies Fee Applies Fee Applies Fee Applies Fee Applies Fee Applies
We are available 9am until 9pm, 7 days a week Responsibilities for Landlords and Their Tenants It is estimated there are over 170 pieces of legislation that affect the letting of a residential property. With increasing regulation, it is essential you are aware of your responsibilities as a landlord. However, if you instruct our Fully Managed service you can be assured that we will keep your property and tenancy fully compliant with current and ongoing governing legislation. Our Let & Rent Collection and Let Only services will ensure your tenancy is legally compliant at the point of occupation. Legal Procedures Whilst impossible to list all key legislation affecting the industry, here are the key considerations: Once your tenant has passed our stringent referencing and vetting procedure, for which you will have approval, an appropriate tenancy agreement will be individually drawn up. The type of agreement may vary according to the type of property or status of your tenant but the primary tenancy type will be an Assured Periodic Tenancy (APT) in accordance with the Renters Rights Act 2025. The APT will continue on a periodic basis until ended by either party serving notice in accordance with the legislation. Tenants will benefit from a twelve-month protected period at the beginning of the tenancy during which landlords cannot evict them to sell or move into the property. Tenants will be required to serve two months’ notice to bring the tenancy to an end. The notice period for a landlord to end a tenancy are dependent upon circumstances. After signing the agreement, the tenant will pay a months rent in advance and a deposit of equivalent five weeks rent in accordance with the Tenant Fees Act 2019. The Housing Act 2004 dictates all tenancy deposits should be protected within a government approved scheme. Our three service options for landlords include deposit protection for your peace of mind. Thereafter rent payments will be collected and forwarded to you along with a detailed Statement of Account when we have clearance from our bank (excluding Let Only service). Very occasionally, delays in payment are experienced because of tenants making a late or returned payment or where a contractual rent due date falls on a bank holiday or similar. In all such instances we would contact the tenant and endeavour to recover the debt by amicable means. If our efforts to recover the debt fail it may be necessary to issue court proceedings for possession of the property and/or arrears. There are many legal grounds for possession relating to APTs that cover different scenarios and not just arrears of rent. We are willing to provide general advice in this regard where we are able to do so and within the scope of our authority. For those landlords choosing our Fully Managed service they benefit our Rent Guarantee & Legal Expenses insurance where we will progress a claim for recovery of any monies owed and/or possession of the property. Our Let & Rent Collection service has the benefit of cover as an option for a small extra monthly charge. It should be noted that when first letting your home you will need to seek the permission of your mortgage lender to let your home and to ensure your building and contents insurers provide adequate cover for rented property. In the case of leasehold property, you may also need to request your freeholder’s permission to let as necessary. Again, we shall be pleased to give individual advice on such matters Our Professionalism Our membership ensures that we are bound by strict professional guidelines set down by both the National Association of Estate Agents (NAEA) and Association of Residential Lettings Agents (ARLA), both of which come under the umbrella of Propertymark, the UK’s specialist awarding organisation offering national, industry recognised qualifications in property and property related disciplines. We are also full members of the Property Ombudsman Scheme for both Residential Sales and Lettings. These professional bodies require us to hold Professional Indemnity and Client Money Protection for our customers’ complete peace of mind. GAS SAFETY (INSTALLATION AND USE) REGULATIONS 1994 ELECTRICAL EQUIPMENT (SAFETY) REGULATIONS 1994 SMOKE ALARM & CARBON MONOXIDE ALARM (ENGLAND) REGULATIONS 2015 THE ENERGY PERFORMANCE OF BUILDINGS (ENGLAND & WALES) REGULATIONS 2012 THE HEALTH AND SAFETY AT WORK (ETC) ACT 1974 FIRE AND FURNISHINGS (FIRE) (SAFETY) (AMENDMENT) REGULATIONS 1993
Let us be your trusted Letting Agent MISTAKES CAN BE COSTLY! LANDLORDS! Are you fully compliant with all 170 + laws and regulations that impact the letting of a property? WE ARE!
The West Country’s Largest Independent Estate Agent SALES & LETTINGS | NEW HOMES | LAND | AUCTIONS | ONLINE AUCTIONS CHARTERED SURVEYORS | CONVEYANCING | COMMERCIAL CORPORATE DISPOSAL PROPERTY INVESTMENT | SPECIALIST MORTGAGE ADVISERS CUSTOMER EXPERIENCE TEAM | ESTATE & BLOCK MANAGEMENT With over 30 offices covering Devon, Cornwall and Somerset Bovey Tracey Office - 01626 834900 Brixham Office - 01803 882715 Budleigh Salterton Office - 01395 442201 Callington Office - 01579 382999 Camborne Office - 01209 712121 Crediton Office - 01363 775556 Exeter City Centre Office - 01392 493300 Exeter St Thomas Office - 01392 270720 Exeter Southernhay Office - 01392 272111 Exmouth Office - 01395 222300 Hayle Office - 01736 756363 Helston Office - 01326 564321 Honiton Office - 01404 510555 Liskeard Office - 01579 346700 Looe Office - 01503 264888 Newquay Office - 01637 850500 Newton Abbot Office - 01626 333636 Okehampton Office - 01837 514040 Paignton Office - 01803 557155 Penzance Office - 01736 360605 Plymouth Office - 01752 260400 Plympton Office - 01752 344444 Plymstock Office - 01752 482481 Saltash Office - 01752 845488 Shaldon Office - 01626 873757 Sidmouth Office - 01395 578444 St Ives Office - 01736 793300 Taunton Office - 01823 351351 Teignmouth Office - 01626 777123 Torquay Office - 01803 311622 Auctions Department - 01395 223336 Chartered Surveyors (Cornwall) - 01209 712111 Chartered Surveyors (Devon) - 01392 425891 Conveyancing - 0333 0146 140 Customer Experience Team - 0333 0146 140 Specialist Mortgage Advice - 01395 222391 Land & New Homes - 01395 223336 Property Rentals - Call your local office Rentals Property Management - 01395 223383 Estate & Block Management - 01395 226612 www.bradleys-estate-agents.co.uk Review Champion 2021 Gold Award
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